Regulations of the taniemurowanie.pl online store
specifying, among other things, the principles of concluding sales agreements through the Store, containing the most important information about the Seller, the Store and the rights of the Consumer
TABLE OF CONTENTS
§ 1 Definitions
§ 2 Contact with the Seller
§ 3 Technical requirements
§ 4 Shopping in the Store
§ 5 Payments
§ 6 Order fulfillment
§ 7 Right of withdrawal from the contract
§ 8 Exceptions to the right of withdrawal from the contract
§ 9 Complaints
§ 10 Personal data
§ 11 Reservations
§ 12 Provisions concerning Buyers who are not Consumers
Appendix No. 1: Sample withdrawal form
§ 1 DEFINITIONS
Working days – days from Monday to Friday, excluding public holidays. Account – a free function of the Store (a service provided electronically) regulated by separate regulations, thanks to which the Buyer can set up their individual Account in the Store.
Consumer – a consumer within the meaning of the provisions of the Civil Code.
Buyer – any entity purchasing in the Store.
Regulations – these regulations.
Store – the online store taniemurowanie.pl run by the Seller at https://stanlux.istore.pl.
Seller – Piotr Klikowicz, an entrepreneur conducting business activity under the name STANLUX Piotr Klikowicz, entered into the Central Register and Information on Business Activity run by the minister responsible for economic affairs and maintaining the Central Register and Information on Business Activity, NIP 9591686926, REGON no. 260444681, ul. Leśniówka 123, 25-146 Kielce
§ 2 CONTACT WITH THE SELLER
Postal address: ul. Leśniówka 123, 25-146 Kielce
E-mail address: office@stanlux.com
Phone: +48 41 348 90 12
§ 3 TECHNICAL REQUIREMENTS
For the Store to function properly, you need:
a device with Internet access
a web browser that supports JavaScript and cookies.
To place an order in the Store, in addition to the requirements specified in paragraph 1, an active e-mail account is necessary.
§ 4 PURCHASES IN THE STORE
The prices of goods visible in the Store are the total prices for the goods.
The Seller points out that the total price of the order consists of the following indicated in the Store: the price for the goods and, if applicable in a given case, the costs of delivery of the goods.
The goods selected for purchase should be added to the basket in the Store.
Then the Buyer selects from those available in the Store: the method of delivery of the goods and the method of payment for the order, and also provides the data necessary to complete the placed order.
The order is placed at the time of confirmation of its content and acceptance of the Regulations by the Buyer.
Placing an order is identical to concluding a sales agreement between the Buyer and the Seller.
The Seller will provide the Consumer with confirmation of the conclusion of the sales agreement on a durable medium at the latest upon delivery of the goods.
The Buyer may register in the Store, i.e. create an Account there, or make purchases without registration by providing their data with each possible order.
§ 5 PAYMENTS
The placed order can be paid for, depending on the Buyer's choice:
By regular bank transfer to the Seller's bank account.
If the Buyer chooses payment in advance, the order must be paid for within 7 Business Days from placing the order.
The Seller informs that in the case of some payment methods, due to their specificity, payment for the order using this method is only possible immediately after placing the order.
By making purchases in the Store, the Buyer accepts the use of electronic invoices by the Seller. The Buyer has the right to withdraw his acceptance.
§ 6 ORDER COMPLETION
The Seller is obliged to deliver the goods without defects.
The order completion date is indicated in the Store.
If the Buyer has chosen to pay in advance for the order, the Seller will start the order completion after it has been paid for.
If the Buyer has purchased goods with different completion dates within one order, the order will be completed within the time appropriate for the goods with the longest completion date.
The goods are delivered only within the territory of the Republic of Poland.
The goods purchased in the Store are delivered depending on the delivery method chosen by the Buyer:
Via courier
§ 7 RIGHT OF WITHDRAWAL FROM THE CONTRACT
The consumer has the right to withdraw from the contract concluded with the Seller via the Store, subject to § 8 of the Regulations, within 14 days without giving any reason.
The deadline for withdrawal from the contract expires after 14 days from the date:
on which the Consumer came into possession of the goods or on which a third party other than the carrier and indicated by the Consumer came into possession of the goods.
on which the Consumer came into possession of the last item or on which a third party, other than the carrier and indicated by the Consumer, came into possession of the last item in the case of a contract requiring the transfer of ownership of multiple items that are delivered separately.
conclusion of the contract - in the case of a contract for the delivery of digital content.
In order for the Consumer to be able to
to exercise the right to withdraw from the contract, the consumer must inform the Seller, using the data provided in § 2 of the Regulations, of their decision to withdraw from the contract by means of an unequivocal statement (e.g. a letter sent by post or information sent by e-mail).
The consumer may use the model withdrawal form provided at the end of the Regulations, but this is not obligatory.
In order to meet the deadline for withdrawal from the contract, it is sufficient for the Consumer to send information regarding the exercise of their right to withdraw from the contract before the deadline for withdrawal from the contract expires.
EFFECTS OF WITHDRAWAL FROM THE CONTRACT
In the event of withdrawal from the concluded contract, the Seller shall return to the Consumer all payments received from them, including the costs of delivering the goods (except for additional costs resulting from the Consumer's choice of a delivery method other than the cheapest standard delivery method offered by the Seller), immediately, and in any case no later than 14 days from the day on which the Seller was informed of the Consumer's decision to exercise the right to withdraw from the contract.
The Seller will refund the payment using the same payment methods that were used by the Consumer in the original transaction, unless the Consumer agrees to a different solution, in each case the Consumer will not incur any fees in connection with this refund.
The Seller may withhold the refund until the goods are received or until proof of their return is provided to the Seller, depending on which event occurs first.
The Seller requests that the goods be returned to the following address: ul. Leśniówka 123, 25-146 Kielce immediately, and in any case no later than 14 days from the day on which the Consumer informed the Seller of the withdrawal from the sales contract. The deadline is met if the Consumer sends the goods back before the expiry of the 14-day period.
The Consumer bears the direct costs of returning the goods.
The Consumer is only liable for the reduction in the value of the goods resulting from their use in a manner other than necessary to determine the nature, characteristics and functioning of the goods.
If the goods cannot be returned by regular mail due to their nature, the Consumer will also have to bear the direct costs of returning the goods. The Consumer will be informed of the estimated amount of these costs by the Seller in the description of the goods in the Store or when placing the order.
§ 8 EXCEPTIONS TO THE RIGHT TO WITHDRAW FROM THE CONTRACT
The right to withdraw from a contract concluded at a distance does not apply to the Consumer in relation to the contract:
in which the subject of the service is a non-prefabricated item, manufactured according to the Consumer's specifications or intended to meet their individual needs;
in which the subject of the service is an item that spoils quickly or has a short shelf life;
in which the subject of the service is an item delivered in a sealed package, which cannot be returned after opening the package due to health protection or hygiene reasons, if the package was opened after delivery; where the subject of the service are items that, due to their nature, are inseparably connected with other items after delivery;
where the subject of the service are audio or visual recordings or computer programs delivered in a sealed package, if the package has been opened after delivery;
for the delivery of newspapers, periodicals or magazines, with the exception of a subscription agreement;
where the price or remuneration depends on fluctuations in the financial market over which the entrepreneur has no control and which may occur before the deadline for withdrawal from the contract expires;
for the delivery of digital content that is not recorded on a tangible medium, if the performance of the service began with the express consent of the Consumer before the deadline for withdrawal from the contract expires and after the entrepreneur informed him of the loss of the right to withdraw from the contract.
§ 9 COMPLAINTS
In the event of a defect in the goods, the Buyer has the possibility to complain about the defective goods on the basis of the warranty or guarantee regulated in the Civil Code, provided that the guarantee has been granted.
Using the warranty, the Buyer may, on the terms and within the deadlines specified in the Civil Code:
submit a declaration of price reduction,
in the case of a significant defect - submit a declaration of withdrawal from the contract,
demand the exchange of the item for a defect-free one,
demand the removal of the defect.
The Seller requests that complaints based on the warranty be submitted to the postal or electronic address indicated in § 2 of the Regulations.
If it turns out that in order to consider the complaint it is necessary to deliver the complained goods to the Seller, the Buyer is obliged to deliver this goods, in the case of the Consumer at the Seller's expense, to the address ul. Leśniówka 123, 25-146 Kielce
If an additional guarantee has been granted for the goods, information about it, as well as its terms, is available in the product description in the Store.
Advertisement
tions regarding the operation of the Store should be sent to the e-mail address indicated in § 2 of the Regulations.
The Seller will consider the complaint within 14 days.
OUT-OF-COURT METHODS OF RESOLVING COMPLAINTS AND FINDING CLAIMS
In the event that the complaint procedure does not bring the result expected by the Consumer, the Consumer may use, among others:
mediation conducted by the competent Provincial Inspectorate of Trade Inspection, to which the application for mediation should be submitted. As a rule, the proceedings are free of charge. The list of Inspectorates can be found here: https://www.uokik.gov.pl/wazne_adresy.php#faq595;
assistance of the competent permanent consumer arbitration court operating at the Provincial Inspectorate of Trade Inspection, to which the application for consideration of the case before the arbitration court should be submitted. As a rule, the proceedings are free of charge. The list of courts is available at: https://www.uokik.gov.pl/wazne_adresy.php#faq596;
free assistance from the municipal or district consumer advocate;
the ODR online platform available at: https://ec.europa.eu/consumers/odr/main/?event=main.home.howitworks.
§ 10 PERSONAL DATA
The Seller is the administrator of personal data provided by the Buyer when using the Store. Detailed information on the processing of personal data by the Seller - including other purposes and bases of data processing, as well as recipients of data - can be found in the Privacy Policy available in the Store - due to the principle of transparency, included in the general regulation of the European Parliament and of the Council (EU) on data protection - "GDPR".
The purpose of processing the Buyer's data by the Seller, provided by the Buyer in connection with purchases in the Store, is to fulfill orders. The basis for the processing of personal data in this case is:
the sales agreement or actions taken at the request of the Buyer, aimed at its conclusion (Article 6, paragraph 1, letter b of the GDPR),
the legal obligation of the Seller related to accounting (Article 6, paragraph 1, letter c) and
the legitimate interest of the Seller, consisting in the processing of data in order to determine, pursue or defend potential claims (Article 6, paragraph 1, letter f of the GDPR).
Providing data by the Buyer is voluntary, but at the same time necessary to conclude the sales agreement. Failure to provide data will prevent the conclusion of the sales agreement in the Store.
The Buyer's data provided in connection with purchases in the Store will be processed until:
the sales agreement concluded between the Buyer and the Seller ceases to apply;
the Seller ceases to be under a legal obligation obliging him to process the Buyer's data;
the possibility of pursuing claims by the Buyer or the Seller related to the sales agreement concluded by the Store ceases;
the Buyer's objection to the processing of his personal data will be accepted - in the event that the basis for the processing of data was the Seller's legitimate interest
- depending on what applies in a given case and what will happen at the latest.
The Buyer has the right to request:
access to his personal data,
its rectification,
deletion,
restriction of processing,
transfer of data to another administrator
as well as the right:
to file an objection at any time to the processing of data for reasons related to the Buyer's special situation - to the processing of personal data concerning him, based on art. 6 sec. 1 letter f of the GDPR (i.e. on legally justified interests pursued by the administrator).
In order to exercise his rights, the Buyer should contact the Seller using the data from § 2 of the Regulations.
In the event that the Buyer considers that his data is being processed unlawfully, the Buyer may file a complaint to the President of the Personal Data Protection Office.
§ 11 RESERVATIONS
The Buyer is prohibited from providing content of an unlawful nature.
Each order placed in the Store constitutes a separate sales agreement and requires separate acceptance of the Regulations. The agreement is concluded for the time and for the purpose of fulfilling the order.
Agreements concluded on the basis of these regulations are concluded in Polish.
None of the provisions of these regulations exclude or in any way limit the rights of the Consumer resulting from the provisions of law.
The provisions concerning goods and the sales agreement shall apply accordingly to digital content and the agreement for the supply of digital content, unless the Regulations specify these issues separately.
§ 12 PROVISIONS CONCERNING BUYERS WHO ARE NOT CONSUMERS
The right to withdraw from a distance contract does not apply to an entity other than the Consumer.
Any liability of the Seller towards the Buyer who is not a Consumer, to the extent permitted by law, is excluded.
In the event of a potential dispute with the Buyer who is not a Consumer, the competent court shall be the court with jurisdiction over the Seller's registered office.
Annex No. 1 to the Regulations
Below is a sample of the forms
ular form of withdrawal from the contract, which the Consumer may, but does not have to, use:
SAMPLE FORM FOR WITHDRAWAL FROM THE CONTRACT
(this form should be completed and sent back only if you wish to withdraw from the contract)
STANLUX Piotr Klikowicz
ul. Leśniówka 123, 25-146 Kielce
e-mail address: office@stanlux.com
- I/We(*) hereby inform about my/our withdrawal from the contract of sale of the following items(*) / for the provision of the following service(*) / for the delivery of digital content in the form of(*):
....................................................................................................................................................................................................................................
....................................................................................................................................................................................................................
....................................................................................................................................................................................................................
- Date of conclusion of the contract(*)/receipt(*) .........................................................................................................................
- Name and surname of the Consumer(s): ...............................................................................................................................
- Address of the Consumer(s): ........................................................................................................................................
..................................................................................................................................................................................
...................................................................................................
Consumer's Signature
(only if the form is sent in paper form)
Date ............................................
(*) Delete where not applicable.
Account Regulations
in the taniemurowanie.pl store
TABLE OF CONTENTS
§ 1 Definitions
§ 2 Contact with the Seller
§ 3 Technical requirements
§ 4 Account
§ 5 Complaints
§ 6 Personal data
§ 7 Reservations
§ 1 DEFINITIONS
Account – a free function of the Store (service) regulated in these regulations, thanks to which the Buyer can set up their individual Account in the Store.
Buyer – any entity purchasing in the Store. Store – online store taniemurowanie.pl run by the Seller at https://stanlux.istore.pl
Seller – Piotr Klikowicz, an entrepreneur running a business under the name STANLUX Piotr Klikowicz, entered into the Central Register and Information on Business Activity run by the minister responsible for economic affairs and maintaining the Central Register and Information on Business Activity, NIP 9591686926, REGON no. 260444681, ul. Leśniówka 123, 25-146 Kielce
§ 2 CONTACT WITH THE SELLER
Postal address: ul. Leśniówka 123, 25-146 Kielce
E-mail address: office@stanlux.com
Phone: +48 41 348 90 12
§ 3 TECHNICAL REQUIREMENTS
For the proper functioning and creation of the Account, the following is required:
active e-mail account
device with Internet access
internet browser supporting JavaScript and cookies
§ 4 ACCOUNT
Creating an Account is completely voluntary and depends on the will of the Buyer.
The Account gives the Buyer additional options, such as: viewing the history of orders placed by the Buyer in the Store, checking the status of the order or editing the Buyer's data independently.
In order to create an Account, fill in the appropriate form in the Store.
At the time of creating an Account, an agreement is concluded for an indefinite period between the Buyer and the Seller regarding the management of the Account on the principles indicated in these regulations.
The Buyer may resign from the Account at any time without incurring any costs.
In order to resign from the Account, you must send your resignation to the Seller at the following e-mail address: office@stanlux.com, which will result in immediate deletion of the Account and termination of the agreement regarding the management of the Account.
§ 5 COMPLAINTS
Complaints regarding the functioning of the Account should be sent to the following e-mail address: office@stanlux.com.
The Seller will consider the complaint within 14 days.
OUT-OF-COURT METHODS OF SETTLING COMPLAINTS AND FINDING CLAIMS
If the complaint procedure does not bring the result expected by the Consumer, the Consumer may use, among others:
mediation conducted by the competent Voivodeship Inspectorate of Trade Inspection, to which the request for mediation should be submitted. As a rule, the procedure is free of charge. The list of Inspectorates can be found here: https://www.uokik.gov.pl/wazne_adresy.php#faq595; assistance of the competent local permanent consumer arbitration court operating at the Provincial Inspectorate of Trade Inspection, which includes
file an application for the case to be considered by an arbitration court. As a rule, the proceedings are free of charge. The list of courts is available at: https://www.uokik.gov.pl/wazne_adresy.php#faq596;
free assistance from the municipal or district consumer advocate;
the ODR online platform available at: https://ec.europa.eu/consumers/odr/main/?event=main.home.howitworks.
§ 6 PERSONAL DATA
The administrator of personal data provided by the Buyer when using the Account is the Seller. Detailed information on the processing of personal data by the Seller - including other purposes and grounds for data processing, as well as recipients of data, can be found in the Privacy Policy available in the Store - due to the principle of transparency, included in the general regulation of the European Parliament and of the Council (EU) on data protection - "GDPR".
The purpose of processing the Buyer's data is to maintain the Account. The basis for the processing of personal data in this case is the contract for the provision of services or actions taken at the request of the Buyer, aimed at its conclusion (Article 6, paragraph 1, letter b of the GDPR), as well as the legitimate interest of the Seller, consisting in the processing of data in order to determine, pursue or defend potential claims (Article 6, paragraph 1, letter f of the GDPR).
Providing data by the Buyer is voluntary, but at the same time necessary to maintain the Account. Failure to provide data means that the Seller will not be able to provide the Account management service.
The Buyer's data will be processed until:
the Account is deleted by the Buyer or the Seller at the request of the Buyer
the possibility of pursuing claims by the Buyer or the Seller related to the Account ceases to exist;
the Buyer's objection to the processing of his personal data is accepted - in the event that the basis for data processing was the Seller's legitimate interest
- depending on what is applicable in a given case and what will happen at the latest. The Buyer has the right to request:
access to their personal data,
their rectification,
deletion,
restriction of processing,
transfer of data to another administrator
as well as the right to:
file at any time an objection to the processing of data for reasons related to the Buyer's specific situation - to the processing of personal data concerning them, based on art. 6 sec. 1 letter f of the GDPR (i.e. on legally justified interests pursued by the administrator).
In order to exercise their rights, the Buyer should contact the Seller.
In the event that the Buyer considers that their data is being processed unlawfully, the Buyer may file a complaint with the President of the Personal Data Protection Office.
§ 7 RESERVATIONS
The Buyer is prohibited from providing content of an unlawful nature.
The Account management agreement is concluded in Polish.
In the event of important reasons referred to in sec. 4, the Seller has the right to change these Account regulations.
The important reasons referred to in sec. 3 are:
the need to adapt the Store to the provisions of the law applicable to the Store's activity
improve the security of the service provided
change in the functionality of the Account requiring modification of the Account regulations.
The Buyer will be informed of the planned change to the Account regulations at least 7 days before the change comes into effect via an e-mail sent to the address assigned to the Account.
In the event that the Buyer does not accept the planned change, they should inform the Seller by sending an appropriate message to the Seller's e-mail address office@stanlux.com, which will result in termination of the agreement regarding the management of the Account at the time the planned change comes into effect or earlier if the Buyer makes such a request.
In a situation where the Buyer does not object to the planned change until it comes into effect, it is assumed that they accept it, which does not constitute any obstacle to terminating the agreement in the future.
In the event of a potential dispute with a Buyer who is not a Consumer, the competent court will be the court with jurisdiction over the Seller's registered office.
None of the provisions of these regulations exclude or in any way limit the Consumer's rights arising from legal provisions.
